Combat Airsoft Membership Terms & Conditions

Membership Agreement

Proposed revision: October 2026

This Membership Agreement (“Agreement”) is between Combat Paintball Ltd, trading as Combat Airsoft (company registration number 04717430), and the individual purchasing or holding a Combat Airsoft membership (“Member”).

By purchasing a membership, the Member agrees to these Terms & Conditions, subject to their statutory consumer rights.

1. Membership Categories

1.1 Basic Annual Membership — £15.00 per year

Basic Membership provides:

• UKARA enrolment, subject to eligibility and staff verification

• Combat Airsoft Membership Card

• Members Patch

• Early booking access for special events

• Access to members-only events

• Access to the Combat Airsoft WhatsApp Community

• Online membership dashboard, including UKARA attendance progress

Basic Membership does not include the Full Membership shop discount or complimentary food benefit.

1.2 Full Monthly Membership — £9.99 per month

Full Monthly Membership provides all Basic Membership benefits, plus:

• 10% discount in the Combat Airsoft Shop

• One complimentary food item per visit

1.3 Full Annual Membership — £100.00 per year

Full Annual Membership provides the same benefits as Full Monthly Membership, payable annually rather than monthly.

1.4 General Membership Benefits

Membership benefits are personal to the registered Member and are not transferable.

Membership cards and member discounts may require proof of an active membership.

Members-only events and early booking opportunities remain subject to availability, event capacity, eligibility and applicable booking conditions.

Membership does not automatically include admission to airsoft games or activities. Event bookings and participation charges are separate unless expressly advertised otherwise.

Shop discounts apply to eligible Combat Airsoft Shop purchases. Any exclusions or restrictions will be clearly disclosed before purchase.

Complimentary food benefits are available to active Full Members during visits to Combat Airsoft, subject to reasonable redemption arrangements and food-service availability.

WhatsApp Community participation is optional and subject to the community rules and WhatsApp’s applicable terms.

2. UKARA Registration and Eligibility

2.1 UKARA Enrolment Is Not Automatic

Purchasing a Combat Airsoft membership does not automatically provide UKARA registration, a UKARA/CPL number or a defence for purchasing realistic imitation firearms (RIFs).

Membership purchase and UKARA registration are separate processes.

A UKARA number will only be issued following successful verification and completion of registration on the official UKARA database.

The membership subscription fee is payment for Combat Airsoft membership benefits, not payment for a guaranteed UKARA registration.

2.2 UKARA Eligibility Requirements

To be considered for UKARA registration through Combat Airsoft, applicants must:

1. Be aged 18 or over at the time of registration.

2. Be resident in the United Kingdom.

3. Attend at least three separate qualifying airsoft skirmish days at the same eligible UKARA-registered game site within a 12-month period.

4. Have a qualifying attended game at least 56 calendar days after the first game in the qualifying sequence.

5. Provide satisfactory evidence of identity, age and residential address.

6. Satisfy all additional eligibility and verification requirements imposed by UKARA and Combat Airsoft.

The third recorded attendance does not necessarily need to occur on or after day 56. A fourth, fifth or later qualifying attendance may satisfy the requirement, provided at least three qualifying game days are recorded within the applicable period.

2.3 Attendance Verification

Combat Airsoft maintains attendance records using information from its booking and event management systems.

Only qualifying airsoft skirmish events accepted under Combat Airsoft’s attendance verification procedures will count towards UKARA eligibility.

Attendance at target ranges, non-qualifying activities or other events does not automatically count as a UKARA qualifying game.

Historical attendance records may be linked retrospectively to a membership account where the Member’s identity can be reliably established.

2.4 Staff Verification and Approval

Meeting the minimum attendance requirement does not guarantee approval.

Before registration, authorised Combat Airsoft staff must complete the necessary checks, which may include:

• Verification of qualifying attendance

• Confirmation of identity and age

• Verification of UK residency and residential address

• Confirmation that the applicant meets current UKARA requirements

Combat Airsoft may request additional information where reasonably necessary to establish eligibility.

Applications may be placed on hold or declined where the required eligibility conditions cannot be verified.

2.5 UKARA Registration, Expiry and Renewal

Once approved and entered onto the UKARA database, the Member’s registration number and expiry date may be recorded in their membership profile.

UKARA registration and any subsequent renewal or continued eligibility remain subject to UKARA’s applicable rules and verification requirements.

Combat Airsoft does not guarantee continued UKARA registration solely because a membership subscription remains active.

A Member who does not meet UKARA requirements is not automatically entitled to a membership refund, although their statutory cancellation and refund rights remain unaffected.

3. Member Responsibilities

Members agree to:

• Provide accurate and current personal and contact information.

• Keep their membership login credentials secure.

• Comply with Combat Airsoft site rules, safety instructions and staff directions.

• Use membership benefits only for their intended purposes.

• Avoid misuse of membership discounts, membership credentials or UKARA registration details.

• Notify Combat Airsoft of material changes to information relevant to their membership or UKARA eligibility.

Membership status does not remove the requirement to follow event safety rules, booking conditions or applicable laws.

4. Membership Fees and Recurring Payments

4.1 Subscription Charges

Membership fees are payable in advance:

Memberships are recurring subscriptions unless a different payment arrangement is expressly stated at purchase.

4.2 Automatic Renewal

Membership subscriptions renew automatically at the applicable billing interval until cancelled.

The next billing date and subscription details are available through the Member’s online account or membership payment portal.

Members are responsible for keeping payment details up to date.

Combat Airsoft will provide renewal information and reminders where required by applicable consumer law.

4.3 Failed Payments

Where a recurring payment fails, Combat Airsoft may notify the Member and allow an opportunity to update their payment information.

Membership benefits may be suspended while payment remains outstanding.

If payment is not successfully collected within the applicable payment-recovery period, the membership may be cancelled.

Previously recorded qualifying attendance will not automatically be deleted because a membership subscription is suspended or cancelled.

4.4 Changes to Membership Prices

Any proposed price increase will be clearly communicated in advance.

Members will be informed of the revised price, when it would take effect and how to cancel if they do not wish to continue.

Price changes will not override the Member’s statutory rights or existing contractual protections.

5. Cancellation and Refunds

5.1 Cancelling a Membership

Members may cancel their recurring subscription using the Manage My Membership portal linked from:

https://combatairsoft.co.uk/membership/

Members may also request assistance by emailing:

memberships@combatairsoft.co.uk

There is no separate administration fee for stopping future membership renewals.

Unless an applicable cancellation right provides otherwise, cancellation of future renewals will normally allow the Member to retain their paid benefits until the end of the current paid billing period.

No further recurring payments should be taken after a valid cancellation becomes effective.

5.2 Statutory Cooling-Off Rights

Consumers purchasing memberships online will generally have a statutory 14-day cancellation period beginning the day after the contract is entered into, subject to applicable law.

Where the Member expressly requests that membership services begin during this period, Combat Airsoft may, where legally permitted and after providing the required information, deduct a proportionate amount for services already supplied before cancellation.

Where the legal conditions for such a deduction have not been met, the Member’s statutory refund entitlement will apply.

5.3 Refunds Outside the Cooling-Off Period

Membership fees already paid are not ordinarily refunded solely because a Member chooses to stop using the membership part-way through a paid term.

However, Combat Airsoft will consider refund requests fairly and provide refunds where required by law, including where contracted services are not supplied or other statutory rights apply.

Nothing in this Agreement excludes or restricts the Member’s statutory consumer rights.

5.4 Cancellation by Combat Airsoft

Combat Airsoft may suspend or terminate membership for a reasonable and legitimate cause, including serious safety breaches, fraud, deliberate misuse of benefits, threatening conduct or persistent non-payment.

Reasonable notice and an opportunity to resolve the matter will be provided where appropriate, except where immediate action is justified by serious circumstances.

Any refund of unused membership fees will be assessed fairly, taking account of the circumstances and applicable consumer law.

6. Membership Cards, Discounts and Benefits

Membership cards and any associated digital credentials remain personal to the named Member.

Misuse of membership credentials or attempts to obtain benefits using another person’s account may result in suspension of the affected benefits while the matter is investigated.

Discounts and benefits cannot be exchanged for cash unless expressly stated.

Specific booking terms, event conditions and applicable safety requirements continue to apply to activities accessed through membership.

Combat Airsoft will make reasonable efforts to provide advertised benefits throughout the paid membership term. If a material benefit cannot be provided, Members will be informed of their options and any applicable remedy.

7. Personal Information and Privacy

Combat Airsoft processes personal information for membership administration, payments, access to benefits, attendance tracking, customer support and UKARA eligibility verification.

Relevant information may include:

• Name and contact details

• Membership and payment status

• Qualifying event attendance records

• UKARA registration and expiry details

• Identity and eligibility verification information

Attendance information obtained through the booking system may be linked to a Member’s account using matching identity details, including their email address.

Where an eligible Member applies for UKARA registration, necessary information may be shared with the official UKARA database and relevant administrators for registration and verification purposes.

Personal information will be handled in accordance with the UK GDPR, the Data Protection Act 2018 and Combat Airsoft’s Privacy Policy.

The Privacy Policy explains how information is processed, retained, shared and protected, together with the Member’s applicable data protection rights.

8. Changes to Membership Terms

Combat Airsoft may update these Terms & Conditions for legitimate reasons, including legal, regulatory, security or operational changes.

Material changes affecting existing membership rights or benefits will be communicated in advance where practicable.

Changes will not be applied in a way that unfairly removes existing contractual rights.

Where a change materially affects a Member’s subscription, Combat Airsoft will provide any cancellation or refund options required by applicable law.

9. General Conditions

9.1 This Agreement should be read alongside any relevant published membership benefit conditions, Combat Airsoft site rules, event booking conditions and Privacy Policy.

9.2 Nothing in this Agreement excludes liability or rights that cannot lawfully be excluded under UK consumer legislation.

9.3 If a provision is found to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

9.4 This Agreement is governed by the law of England and Wales, without prejudice to mandatory consumer protections that may apply to the Member.

10. Contact Information

Combat Paintball Ltd
Trading as Combat Airsoft
Registered in England and Wales
Company Registration Number: 04717430

Membership Enquiries:
memberships@combatairsoft.co.uk

Website:
https://combatairsoft.co.uk

Members should contact us if they require assistance with membership benefits, payment issues, cancellations or UKARA registration enquiries.